Frequently Asked Questions


What is Counseling?

Counseling is a collaborative effort between the counselor and client. Professional counselors help clients identify goals and potential solutions to problems that cause emotional turmoil; seek to improve communication and coping skills; strengthen self-esteem; and promote behavior change and optimal mental health (ACA).

How much does counseling cost?

Counseling starts at $195 for a 50-minute session. Please inquire about options for reduced fees and a sliding scale. Students may request assistance though these spots are limited.

Do you take insurance?

I do not process any insurance, but your provider might reimburse you for the services you receive here. A superbill that you can submit to your insurance company can be provided for possible reimbursement. If you need to use insurance, call your provider and ask about reimbursement. Many insurance companies will reimburse you some percentage of the money you spend on therapy. We recommend calling your insurance company to ask them how that works and if they will reimburse you for services provided. I DO accept FSA and HSA payment options.

Do you offer Pastoral Counseling?

Yes, I offer Pastoral Counseling.  In addition to my professional counseling training, I have integration and pastoral counselor training focusing on working with the spiritual elements of a person. Spirituality is addressed at the client's request or if it comes up as an issue in counseling. I work with people from all faiths and also those who are not interested in religion.

Does online therapy really work?

Research has continued to show that online counseling has benefits that mirror in-person counseling. In light of the pandemic, more research on this topic continues to gain needed attention. As a counselor and counselor educator, I have been working online for over 10 years, and I can attest to the meaningful connections with clients and students on the other side of the screen. (Review some of this research HERE).

How do I schedule an appointment?

To schedule an appointment with Dr. Joy, complete the Appointment Form below. You can also call her via phone or email her. A return call/text/email to follow up on your inquiry will be submitted in about 48 hours.

Dr. Joy is currently accepting new online clients.